Plotted acrossthe country.
Every dot on the map is a Giant point-of-presence pulling live data from our monitoring platform — devices up, ports talking, uptime measured the same way our NOC sees it. The traffic graph polls every few seconds, in real time. No screenshots, no marketing maths.
Bits in.
Bits out.
A live look at how much our network is moving, with the last couple of days of history. Your individual usage stays private — we only ever show the network total, never per-customer numbers.
Inbound
—
Outbound
—
Every dot is live kit.
Pinch, zoom, click a dot — bigger glow means more devices at that location. These are the physical points-of-presence where our own kit lives, but our service reaches every UK postcode via our wholesale partners (Openreach, CityFibre, Netomnia, FreedomFibre, LCR Connect) — you don't need to be near a dot to buy from us. Cities only; we don't publish DC addresses or device names for obvious reasons.
Live map coming online.
We're wiring this page to the live monitoring feed. In the meantime, see what we sell.
Multi-network full fibre, UK-wide.
Giant Communications runs a multi-carrier full-fibre footprint instead of betting on a single network. The line you get is the strongest one at your postcode — not the one we happen to resell.
We operate over five wholesale full-fibre networks: Openreach (the UK's largest FTTP footprint), CityFibre (independent 8 Gbps-capable XGS-PON in 60+ towns and cities), Netomnia (rapidly expanding alt-net, 12-month terms), FreedomFibre (north-west focus), and LCR Connect (Liverpool City Region's gigabit spine, up to 5 Gbps FTTx in central Liverpool). Our order flow picks the best line at each postcode automatically.
Our voice platform — VoiceCloud — is built in-house for hosted VoIP, virtual landlines, and business mobile estates. It runs across UK datacentres with active-active failover, and is the platform behind our digital home phone, business VoIP, and the wholesale voice product resellers buy white-label.
For business connectivity we resell leased lines from ITS Technology Group's multi-carrier inventory — bearer/speed combinations from 100 Mbps to 10 Gbps symmetric, with live quotes priced from a ≥40% ex-VAT margin on the underlying carrier cost.
For gamers, we peer directly with Blizzard, Activision and Ubisoft so traffic to Battle.net, Call of Duty servers and Rainbow Six Siege never traverses transit when it doesn't have to. That shaves real milliseconds off game latency for customers running those titles. We don't make latency claims we can't back up with peering arrangements.
Engineer install slots are AM or PM half-days — we don't claim 1-hour windows or evening slots that don't exist. Copper customers on SoGEA or FTTC get notified when full fibre arrives at their address; we do not auto-migrate without consent. PPPoE credentials are visible in the portal 24/7 but tied to the line for life (no self-service rotation — that's a deliberate boundary, not a limitation).
All monitoring data on this page comes from our internal NMS running on a UK-hosted instance, polled every few minutes. We publish counts and aggregates only — individual customer lines, port-level rates, and usage profiles are never exposed, by design. Wholesale buyers who need PoP-level addresses for an integration can request them under NDA via the contact form.
What we measure, and what we don't.
The numbers on this page come straight from the platform our NOC uses — same data, same definitions. Here's how to read them, and what we deliberately don't publish.
Uptime is poll-based, not synthetic
The uptime figure is the share of monitored devices currently responding to our poll cycle — the same signal our engineers act on. It isn't a 30-day average dressed up as "right now", and it isn't a synthetic SLA you'd have to read the small print to understand.
Locations are city-level, not addresses
We plot the city a PoP is in, not the building. No datacentre names, no rack codes, no postcodes. Wholesale buyers who need that level of detail for an integration can ask us directly — happy to share under NDA.
Throughput is aggregate, never per-line
The live graph above is the sum of our transit ports — what the network is moving overall. Individual customer lines, port rates, or usage profiles aren't published here and never will be. Your traffic is yours.
One source of truth
Same monitoring feed, same definitions, same refresh cadence as the live status page. If something here disagrees with status, status wins — tell us and we'll fix the page.